FAQ : Frequently Asked Questions

• I have a few employees. What is the minimum for outsourced payroll?

  We cater for companies with any number of employees.

• When should a company consider payroll outsourcing?

  Outsourcing should assist you and be cost-efficient. It should save you both time and money against your current method. Ask yourself:

  Are you issuing payments effectively, easily and on time?
  Are you able to deal with the details of the payroll with almost 100% accuracy, timeliness and compliance to regulatory requirements?
  

  You should consider outsourcing your company's payroll where you answer no to any of the above.

• Why should I pay someone else to look after my payroll?

  Time and convenience apart from accuracy and compliance.

  Winjobz employees are fully conversant with payroll requirements - after all 'Payroll is our Business!'

• What is the cost involved? Is it expensive?

  Generally, the cost depends on the number of employees and Benefits you offer. There are no hidden charges. We can provide a quotation based on the number of employees on each payroll and an understanding of your requirements. Please feel free to request a quotation without obligation.

• Will payroll services save me money?

  Yes, overall the payroll service pays for itself. Above all it leaves you free to concentrate all your efforts on managing your business. Most likely, your business is not payroll outsourcing. However, if it is we also have a solution that will assist you to outsource all your payroll requirements - this is suitable for accountants and practitioners in areas of finance and taxation where completing client payroll is part of your business.

• I have full-time, part-time and casual employees;. Can Winjobz help me with this?

  Winjobz is the answer. We are able to manage payroll requirements of any combination. Simply contact us for a Consultation.

• Who handles the actual payment of my employees?

  Winjobz will facilitate the transfer of employee wages from a bank account of your choice directly into employee bank accounts. All our payroll is provided electronically.

• What about all the extras I have to worry about like allowances and deductions etc?

  We will assist in the transfer of your payroll to our facilities and thereafter we will manage all aspects.

• What equipment will I need?

  None for payroll! All you need is access to a fax or the Internet to send us the payroll data and changes.

• Why should I change?

  Winjobz offers all the expertise, service and affordability you're looking for with none of the shortcomings of other payroll outsourcing providers. No matter how you are currently processing your company payroll, Winjobz can do it better.

  We supply the most innovative solutions and personalized support to make the payroll cycle as easy as possible. We understand what it means to run a business.

  Most of all, we believe in building long-term relationships with our clients. Our company was developed from the ground up to fit our clients' diverse needs and we continually evolve to offer the best employee payroll, HR along with Time and Attendance solutions.

  Winjobz will exceed your expectations.

• What makes Winjobz different?

  After years of experience in the payroll management industry, Winjobz management group founded the company to provide our clients with an alternative to traditional payroll service bureaus. We provide online payroll processing, HR, Employee Time Management and unrivalled client care support to improve efficiency and increase our clients' bottom line.

  Winjobz provides a higher standard of service, pure and simple.

• How fast is Winjobz?

  Just enter your information using a wide variety of fast and easy input methods, and then use our helpful Payroll Preview function to ensure accuracy. Once you are satisfied with your payroll information we will handle the rest. Upon completion, employee pay statements are generated electronically for distribution and printing, then automatically emailed. Once your payroll is processed you can begin to use the information to proactively manage your company. Our powerful report-writing tool gives you the freedom to create, view and export any report on the fly, using any parameters you see fit.

  Winjobz solutions manages the details, so you can better manage your business.

• How much will it cost?

  If you're not using a service bureau now, you will probably be surprised at how affordable Winjobz payroll services and outsourcing solutions really are. You'll find that our fees are more than competitive with any other payroll service bureau.

  Go to Get a Quote. Improve efficiency, increase accuracy and lower costs with Winjobz.

• What if I have a problem with my payroll?

  We are payroll experts and it is our job to make sure that your payroll cycle goes smoothly. We keep up to date with all payroll legislation to ensure perfect payrolls for our clients. We can even help you understand the implications of new employment regulations and laws. Of course, you are the key to the process. You help us build a streamlined process for your unique needs. If you want self-sealed statements or cheques, we will provide them. You simply tell us what you need to make your payroll process go off without a hitch and we make it work. When you choose Winjobz, a dedicated Client Service Representative familiar with your business and individual needs will be assigned to you. We walk all new users through the processes, either in person or over the telephone. Our user friendly on-line Manual and How to Guide contain a wealth of information.

  Of course, there is unlimited telephone support available anytime, so you will always feel confident using our solutions. Our dedicated Client Service Representatives are knowledgeable, friendly and committed to helping your business run as smoothly as possible. One to one service is just one of the things that makes Winjobz better.

  We boast a 97% customer retention rate.

• What about security?

  We encrypt in two ways. First, we use 128-bit encryption during the transfer of data over a secure connection and by incorporating our own encryption methods. Second, we utilize ScanAlert™ to monitor and scan our Payroll and HR web servers daily to detect security vulnerabilities and prevent attempted intrusions. For more information please read our privacy policy. Your sensitive data is safe and secure with Winjobz.

• Can you customize Winjobz to work with my payroll needs?

  At Winjobz, we provide conversion, implementation and training support to make your transition to our solutions as smooth as possible. We work with you to ensure that implementation takes place efficiently and within your timeframe. We convert your data to new formats, complete setup of your payroll, HRMS, and Employee Time Management, we even balance your last payroll run. We do it all to provide you with a database customized to your specific needs. With virtually unlimited payroll calculation formulas for earnings, deductions, benefits and accruals, we're equipped to handle pretty much any payroll requirement. Customised payroll reports created by you in minutes, and saved in your own library of reports, makes previously complicated reporting easy and simple. As well, our HRMS is highly configurable, so you can tailor the fields to track whatever you need. Our products are easy to use, flexible, and promise to make your life a lot easier.

• What about innovation?

  Before developing our unique products, we talked to front-line payroll managers, human resource professionals, finance experts and accounting professionals. We learned what today's employers want, need and expect from a workforce management provider.

• How do I get started?

  Go to our contact us page. Learn how our payroll services and HR solutions will save your business time and money, or contact us to speak to one of our knowledgeable account.

• What do I do next?

  Contact us with your requirements. Provide your details, your payroll requirements, and we will review your options for processing payroll, with no obligation. We will provide a quotation for your.